Air China, What you are such services

 Do not know when to start, I will be deliberately avoided taking Air China planes.
May be in the Air again and again experienced poor service, perhaps in the deterioration of the internal environment of Air China plane, maybe as a fine pen friends mouth Air China to punish the misdeeds of many acts unconsciously formed in the subconscious dislike of Air China, maybe as other airlines take flight every time the flight attendants are pretty dedicated service to bring a smile after the hh
short, The ride has been less and less of Air China plane, even, when forced to prefer the train.
Below I will describe myself and friends of passengers of Air China plane encountered some cases, be to you a number of small little warning, such as Air China staff feel uncomfortable read this call me, help yourself!
11 days, a friend in Urumqi, Xinjiang Air China plane ride go Chengdu, are met heavy fog, the plane can not be normal takeoff . In such cases, no one approach, we have no choice but to wait in envy of.
fact, generated due to weather for flight delays, we are all understandable, of course, the premise is to give airlines reasonable explanation and answer. However, the experience of friends yesterday, but I really can not understand the airline's treatment, can not help feeling a: Air China, you're such a service What?
Friends originally scheduled noon 12:45 departure The flights, due to heavy fog filled the air, good friends are afraid to go way out specifically early hours, arriving in Fort Wo had just 11 points around the airport, so it began a long wait.
finally, coming to the time do not want to be told the aircraft will be delayed because of the weather to 15: 00 take-off. According to friends, this time a flight from Chengdu to Urumqi has been forced to land in Karamay airport. In this regard, we are quite optimistic After all, the aircraft due to weather delays is not new for people in Xinjiang, with the friend's words, Sichuan, Xinjiang, flights fly almost without being late. It is later learned that this fog was forced to delay 57 flights , to Fort Wo reached the airport, more than 5,000 stranded passengers.
as departure time approaches, the aircraft carriers will continue to delay notice once again to 17:30 to take off. so to count them, even if the aircraft on time, 17:30 to take off too has been delayed for five hours, which is almost close to a normal heart are subject to the limit, so the delay in air is also more humane Compensation Ordinance requirements, airline flight delay notification every 30 minutes after the first, flight delays more than two hours, you must have catering.
out too early because, to this point has been six hours, and not friends water consumption, while at the same time such a situation exists in almost every airport, stranded passengers, of course, you can go to the airport drinking fountain. and we saw on television the kind of airline service and a warm meal to the water because of flight delays and stranded passengers at the airport in the hands of the situation seems can only appear in the TV or novels, and can be imagined, more than 5,000 people also get up to drinking water and the scene is a vast spectacular. and informed the airline out of two aircraft in addition to delays in take-off outside and there is no any explanation and answer, and flights were delayed for over two hours there seems to exist in name only catering requirements. My friends no choice but to find a home at the airport restaurant, and later was self-consolation to buy two books to the airport coffee shop aimless time-consuming to go. In the meantime, friends, spending a total of 100 yuan of money, of course, my purpose is not complaining about how much money, but the airline at least compensation provisions of the Ordinance have not done, resulting in unnecessary overhead of the passengers, said if the airline kept to the weather causes flight delays are not within the scope of economic compensation, and that such passengers because the airline does not provide meals as required in a timely manner caused economic losses should be regarded as Airlines reasons? done by the airlines for compensation should it? provide meals, please do not say time is a decision by the airlines or because too many people can not stay to provide timely meals, how about you for airline staff If you let your nine in the morning to eat breakfast, six hours later, that is, 15: 00 eat lunch you agree? will amicably agree with you the time by the company decided to eat it? whether you will accept as many employees canteen meals can not be timely to say it?
close to 18:00 when the flight from Chengdu to Urumqi, she finally landed in Fort Wo. In the meantime, Sichuan Airlines, China Southern Airlines canceled several flights later confirmed a total cancellation of 19 flights. and this time the Air China flight was re-notice aircraft will be 19:30 to take off. At this point, I have a fair and objective for the Air clarification, during this period, Air China has finally provided a meal. Otherwise, Air China is likely to hit the longest stay at the airport, the records do not provide meals.
19: 30 minutes later, the airline said the plane came forward again, still unable to take off, but it does not explicitly specify the departure time, after disappeared as a general omitted. and then there is no commitment, there is no notice, and no meals provided, only passengers for a long time aimlessly waiting for the anxious and tired. And I was surprised at the scene None of the passengers who actually questioned, it is extremely passive.
about 22:30 or so, airlines disappeared again after three hours, passengers boarding arrangements. After 10 hours of long wait, finally landed a long absence aircraft, presumably at the moment most people do not know in the end is some kind of mood, right? anxious? happy? peace of mind? have or concerns? In short, can not be calm.
However, all is not over. Forty minutes later, the plane is still not taken off, that everyone has been waiting for another plane for nearly an hour. Finally, there was a man to come forward geological asked why the airline passengers on the plane did not provide water for forty minutes after the? , the airline was slow in the hands of the drinks to the passengers. an hour later, Air provides a meal the second time, but this time is early morning of February 12, the distance of time to provide meals has more than sixty-seven hours. that passengers stranded at the airport for a whole 12 hours, exaggerated some said they had at the airport from 11 through to 12, two days time. The Air only two meals, I uncertain whether the second meal is provided under the strong demand of passengers, but at least the men who come forward to a good memory is not a reminder of Air China and tell them there is a plane who did not eat. In Here, I just thank the brave Airlines have to admire the courage and common sense, the decision turned out to be so difficult to determine, in its flight and allowing passengers to board the plane after waiting two hours after the make. You can say that each airline each time flights take off in different environments and conditions, other airlines cancel flights, Air China may not be canceled, however, can fly to judge is your own doing, no one board's decision forcing you, the result was the plane full of expect to wait two hours after being told to cancel flights, without such a bully, right? If ten hours before fall weather, then two hours after boarding What kind? misjudged your airline? your air company to play one? this be the responsibility of your airline, right? it is not within the scope of compensation it? you are not passengers should be given financial compensation? Of course, I say all sorts of airlines will defend their own. Well, We do not say that, do not say that you are providing meals to the passengers, the problem, one said, You are not to perform it? do not think the name has a ?
am nearly 2:00 when the airline finally : 00 only accommodation, right? If arrangements for accommodation are we going to 3:00 it? it, this time Air really is tough and hard-working Chinese people carry forward the spirit to the extreme!
later, a friend had no choice but to home.
12 at 12: 00, told friends at the airport, the aircraft will be delayed again until 12:45 to take off. Friends has finally been defeated, decided to Change a ticket, and decided to postpone for two days to Chengdu. This be the end of the market turmoil, but left to the people is unlimited fear and panic hh
I remember a ride from Beijing to Shenyang Air China flights, do not know who's luggage liquid leakage, constantly shed from the rack , a flight attendant watched at least 5 minutes left in the liquid are indifferent, and finally reluctantly even shoes are too lazy to drag a foot on the seat to clean the luggage rack. look at her behavior, my heart really say no resentment.
There is also a story of Air China's flight attendants from the heard, they requested the passengers to drink warm water, when actually connected directly to the wash basin of water to passengers. Although this is not my eyes have see, but at least no need to Air China's flight attendants say their company's image and undermine the very secret thing, right?
hh
arrogant Air China is well known, the name of Guo Zihao relied on their own disdain for the world. services increasingly worse, more and more temper. Among the many airline frequent service to attract customers with a smile when the Air, you have done it?